Hudson Headwaters Patient Portal

Hudson Headwaters patients have secure online access to most of their personal medical information through our Patient Portal (click here to sign up). You can view your medication list, allergies, immunizations, appointment history and most test results. You may also complete and update medical forms, exchange messages with your primary care provider team and request non-urgent appointments and medication refills. Caregivers may also be given access to medical information.

On the child’s 18th birthday, the access level for all family members with full access to the patient record changes to billing-only access.

On a desktop computer: In the upper right corner of the Patient Portal, next to your name, click the down arrow and select from the patient list.

On a mobile device: Navigate to the “viewing” field at the very bottom of the screen. Click on the dropdown menu to select the patient.

On a mobile device in “full site” view: In the upper right corner of the Patient Portal, next to your name, click the down arrow and select from the patient list.

To use the same email address for the Patient Portal, patients must choose one person to be the Patient Portal account owner. Additional patients will be added as family members. The Patient Portal account owner has access to all family members’ patient records when logged into the Patient Portal. For each patient to be the owner of a Patient Portal account, each patient must establish his or her own account using a unique email address.

Use the “Messages” section mid-way down on the Patient Portal homepage, not the “Messages” option located in the upper right corner of the homepage. After you create your message, click on the “Attach Files” link to select your document from your computer or phone.

Click on “My Health” and then “Health Reminders.”

On the left-hand side of the Patient Portal homepage, navigate to the bottom of the list and select “Test Results.”

To view the full desktop version of the Patient Portal, tap “Full Site” at the bottom of any page within the Patient Portal.

• Google Chrome
• Microsoft Edge (for Windows 7, Windows 8/8.1, Windows 10 and Windows 11)
• Mozilla Firefox
• Safari (for Apple devices only)

All communications between you and your provider’s office are carried over a secure, encrypted connection. This secure connection utilizes industry-standard Secure Socket Layer (SSL) encryption to ensure data transmission as well as server-side digital certification authentication. To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system.

You should always make sure that the email address on file for your account is accurate, as notifications from the portal are sent to the email address on file. Make sure to sign out of your account each time you are finished using the portal.

Any active patient is eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access select family members’ health information.